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Policies

In order to maximize progress, it is important to follow program guidelines during supervised and (if
applicable) unsupervised training days. Remember, exercise and healthy eating are EQUALLY important! The following information will provide you with important program policies.

Policy List

Policy List

1 / Commitment:​

By purchasing Sessions, Client is making a commitment to his/her health. Clients should follow the program and instructions of Trainer to the best of their ability to maximize their results and better achieve their goals. Remember, the ultimate results are up to the Client: Trainer will show Client how to work his muscles correctly and encourage him/her to go to his/her safe limit, but Client is the only one who can make sure he/she works out consistently, eats properly, gets plenty of sleep, and lives a healthy lifestyle. Fitness Assessment and Orientation is provided at no charge, as long as one session from the program offerings is used. If no session takes place, you will be charged a customary $25 fee for the assessment.

2 / Specifics:​

Trainer and Client shall agree upon the time, program type, content, and location of personal training sessions (“Sessions”) at the rate set forth on the attached rate sheet and detailed below.

3 / Length of Sessions​:

Sessions will last approximately fifty-five (55) minutes, except for the Double-Up program, whose Sessions last approximately forty-five (45) minutes. Trainer may opt to vary the length of sessions at his discretion.

4 / Punctuality:​

Client shall be attired as discussed below and ready to train at the time specified in paragraph 2. Failure to be prepared to train may result in a shortened workout or possible cancellation of the Session under paragraph eight (8) below if Client is more than fifteen (15) minutes late. If Client anticipates running late, he/she should contact Trainer as soon as possible.

5 / Attire:​

Client must wear comfortable workout attire, including, but not limited to, clean t-shirts, shorts, tights, sweats, and/or tracksuits. Athletic shoes must be supportive and functional. Workout gloves are optional. Please do not hesitate to ask Trainer for advice on what type of clothing and shoes is appropriate.

6 / Stopping Exercises:​

Client may refuse or stop any exercise for any reason. It is Client’s responsibility to notify Trainer of any discomfort or pain arising from or during exercise, as well as, any and all other known limitations Client has or experiences so that Trainer may accommodate Client and substitute another exercise to work that particular muscle group.

7 / Payment:

Payment may be made in advance of Sessions in one lump sum or may be financed through equal monthly payments over the course of up to four months. Should Client opt for monthly payments, he/she will be mailed an invoice for the second installment on the first of the month following the signing of this contract regardless of the date the contract was signed. In other words, if Client signs the contract on April 19, he/she will pay the first month’s installment upon signing on April 19, and will be mailed his/her next invoice for the second month’s installment on May 1, NOT May 19. Payment is due to Trainer on or before the 15th calendar day of the month in which the invoice is sent. Payment must be completed for all Sessions before any new or renewal contract may be signed. Trainer accepts cash or check only. Credit cards are not accepted. It is CLIENT’S RESPONSIBILITY to pay his/her bill, even in the event he/she does not receive an invoice. If Client’s payment is more than two weeks overdue, Trainer may suspend Sessions until Client’s outstanding invoice is current.

8 / Cancellation of Individual Sessions:​

Twenty-four (24) hour cancellation notice, by phone, is
required for rescheduling or cancelling any and all individual Sessions. Any and all cancellations with
less than twenty-four (24) hours notice will result in forfeiture of the Session without refund. If Trainer must cancel a Session, he will do so, by phone, with at least twenty-four (24) hours notice or Client will receive a complimentary Session for his/her inconvenience. This complimentary Session must be used within sixty (60) days of the date of the cancelled Session. After sixty (60) days, the offer of a complimentary Session will expire.

9 / Cancellation and Refund of All Sessions:​

Client may cancel this contract within four (4) business
days after the day this contract was signed for a full refund of any and all monies paid under this
contract.

10/ Relocation:​

Should Client relocate his/her residence farther than twenty-five (25) miles outside Trainer’s service area, and should Trainer be unwilling to come to Client’s new residence because of its distance from his service area, Client may cancel this contract and shall be liable for only that portion of the charges allocable to the time before reasonable evidence of such location is presented to Trainer, plus a contract termination fee of 10% of the unused balance or $50, whichever is less.

11 / Death or Disability:​

Should Client become unable to use or receive services under this contract due to death or disability, Client, or Client’s estate as the case may be, shall be liable only for that portion of the charges allocable to the time prior to death or the onset of disability. Trainer requires reasonable evidence of death, e.g. death certificate, or disability, e.g. doctor’s note, to be presented at the time of cancellation. Reasonable evidence includes, but is not limited to, a doctor’s letter about the onset of disability or death certificate.

12 / Cancellations in Writing:

​Notice of cancellation must be made in writing and delivered to Trainer by certified or registered mail to 'Trainer' at '1126 Canterbury Ln. Forney, Tx 75126', for any and all cancellations of all Sessions or all remaining sessions subject to the requirements of paragraphs nine (9) to eleven (11) above. All refunds will be made to the customer or his estate within thirty (30) days of receipt of the cancellation notice.

13 / Option to Renew:​

Client shall have the option to renew this contract within one year of the date of signing for reasonable consideration not less than 10% of the full price of your original registration fee. Upon contract renewal, Trainer will waive the initial registration fee to which all new contracts are subject. By renewing a contract, Client acknowledges and agrees that Trainer acted professionally in all prior sessions.

13 / Privacy:

Journey With Ant (“Journey With Ant,” “we,” “our,” or “us”) is committed to safeguarding your privacy. We ask that you carefully review this Privacy Policy, as it applies to all information Journey With Ant collects, uses, and discloses, whether collected in writing, verbally, or electronically. This includes information we collect from you while using journeytofitness.com and any other website where this Privacy Policy is posted or linked (collectively, this “Website”), as well as other information we might collect or obtain relating to you through our services, including our mobile application and physical locations (“Services”). This Privacy Policy also describes your choices and legal rights in relation to such information.

By using the Website or Services, you agree to the collection, use, and disclosure of your Personal Information as described in this Privacy Policy. If you do not agree, please do not use the Website or Services.

We will only retain Personal Information for as long as reasonably necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements to which we are subject, as well as to resolve disputes and enforce our agreements. We also keep Personal Information as otherwise required by law.

‍INFORMATION WE COLLECT
“Personal Information” means information that identifies, relates to, or describes a particular consumer or is reasonably capable of being directly or indirectly associated or linked with a particular consumer.

There are several ways we may obtain information about you, including through (A) information you provide to us; (B) information we automatically collect; (C) information we receive from third parties; and (D) combining information from different sources. This includes data that identifies you personally whether directly or indirectly.

A. INFORMATION YOU PROVIDE
The Personal Information we collect includes the following categories:

Identifiers: We collect your first and last name, postal and email address, IP address, phone number, username, encrypted password, unique identifiers, or other similar identifiers.

Characteristics of Protected Classifications under Federal Law: We collect your gender and age.
Commercial Information: We collect your purchase and usage history, service preferences, payment and account information, wallet balance, and billing dates.

Internet or other Electronic Network Activity Information: We collect your web/app browsing history, search history related to our Services, and information regarding your interactions with our Services, including via mobile application, chat bot, or advertisement.
Geolocation Data: We collect your IP location and other device location to determine your approximate address.
Audio, electronic, visual, thermal, olfactory, or similar information: The public spaces in our physical locations are protected by CCTV.
Professional or Employment-related Information: We collect information relating to your income level.
Education Information: We collect information relating to your education level.
Inferences Drawn from the Above: We collect inferences that we draw from the above categories of Personal Information and web activity to create a personalized profile so we can better identify goods and services that may be of interest.
Sensitive Personal Information: We collect information related to your physical health diagnosis. We also collect information related to individuals younger than thirteen years of age with the consent of a parent or legal guardian.
We collect such Personal Information from a variety of sources as described below.

When You Use the Service. We collect any Personal Information you disclose in a public manner on our Website or Services. If you choose to upload or add photos, videos, comments, reviews, or other content to our Website or Services, your upload becomes public information. Please exercise caution when disclosing personal information in these public areas.

When You Make a Purchase. If you purchase a product, subscription, or service from us, we or our third-party payment processors collect a payment card number and related financial information (such as CVV, expiration date, and billing address), or account information regarding another payment method.

When You Provide Information About a Third Party. If you send someone else a communication from our Website or Services, such as sending a gift subscription, present, or promotion to a friend, the Personal Information you provide (e.g., name, contact information) may be used to facilitate communication with such person.

When You Provide Information Through Social Media. If you link a social media account through our Website or Services, we may automatically receive certain information about you based on your registration and privacy settings on those third-party services. This may include, but may not be limited to, name, user name, demographic information, updated address or contact information, location, interests, and social media and online activity.

B. INFORMATION WE AUTOMATICALLY COLLECT
When you visit and interact with our Website and Services, we or our third-party advertising and analytics partners and service providers may use a variety of technologies, such as cookies, tags, and scripts, to collect certain information regarding your browser and device, as well as information about how you interact with our Website and Services. Collection of this information helps us to understand you better and, in some cases, provides us direction on what products may be of most interest to you. It also helps us analyze the performance of our Website to make improvements, serve targeted advertising, and collect limited demographic information for marketing/advertising purposes. The cookies and other similar technologies deployed on our Website do not collect directly-identifiable information (e.g., your name).

We (or our third-party vendors) may use tools and software to monitor and record information (including screenshots and videos) about your interactions with the Services, including keystrokes, mouse movements, form field entries, and overall engagement with the Services. We may collect and use this information for compliance verification purposes.

The specific types of information that we and our partners and service providers may automatically collect when you visit and interact with our Website or Services include:

Device and Browser Information. When you access our Website, information about your device and browser may be collected automatically, including your device’s Internet Protocol (“IP”) address and/or other unique identifiers, browser type, device type, internet service provider, and operating system. When you access our Website from a mobile device, your device’s approximate location (derived from your device’s IP address or other signals) may also be collected. Usage Information. When you interact with our Website, certain information may be collected, including the date and time of your visit, the pages you view immediately before and after you access our Website, the areas or pages of our Website that you visit, the amount of time you spend viewing or using our Website, and other site usage information. Additionally, if you receive an email from us, information may be collected about your interactions with the message (e.g., whether you opened, forwarded, or clicked through to our Website).

Cookies and Other Similar Technologies. “Cookies” are text files that are placed on your browser by the websites that you visit. Cookies are used for various purposes, including to distinguish you from other users, make your site navigation more efficient, help remember your preferences, enhance your browsing experience, and improve the use and functionality of our Website and related content. They can also enable the delivery of relevant and personalized advertisements to you across the Internet. Please note that cookies (and other similar technologies) provided by third parties may be placed on the Website and the providers of these technologies may combine information collected from your interaction(s) with our Website with information they collect from other sources and use the combined information for analytics and/or advertising purposes. When you visit our Website, you will be prompted to accept or personalize your cookie preferences and may limit all cookies other than those that are strictly necessary for Website functionality. You also may adjust your device or Internet browser settings to limit certain tracking or cookies. Please refer to your device’s settings or your Internet browser’s “Help” section for more information on how to delete cookies and/or limit your device or browser from receiving cookies or controlling your tracking preferences.

To learn more about cookies and your options, see Your Choices and Opt Outs below.

C. INFORMATION WE RECEIVE FROM THIRD PARTIES
We may receive Personal Information from other sources. Our third-party sources may include:

Our Business Partners, including companies that co-sponsor our promotions.
Our Marketing/Advertising and Analytics Partners, including online advertising networks and analytics providers.
Social Media Platforms (note that the information we receive from such platforms is dependent upon their policies and your settings on the platforms).
Other Companies that provide Personal Information to supplement what we already know about you, including data aggregators.
D. COMBINATION OF INFORMATION
Please note that we may combine Personal Information that we receive from various sources. For example, we may combine Personal Information that we collect from you offline with Personal Information we collect from you through the Website or Services. Similarly, we may combine Personal Information that we receive from third parties with Personal Information we already have about you. We use, disclose, and protect combined Personal Information as described in this Privacy Policy.



HOW WE USE YOUR INFORMATION
Personal Information collected may be used by us for business or commercial purposes listed below or by third parties as further described below.

A. USE BY OR FOR JOURNEY WITH ANT
Journey With Ant may use the Personal Information we collect from and about you for certain business purposes, including the following:

To provide you with our Services.
To fulfill our contractual obligations.
To process your payments and fulfill your orders.
To create, maintain, customize, and secure your account with us.
To communicate with you, including to respond to your inquiries/requests and request feedback from you, and to send you important updates and messages about changes to our Services, this Privacy Policy, and/or other applicable terms and conditions.
To review the usage and maintain the operation of our Website.
To conduct analysis and develop and/or improve our products and services.

To monitor, protect, and maintain the security and integrity of our Services and our business, such as protecting against and preventing fraud, unauthorized transactions, claims and other liabilities.

To comply with applicable laws and regulations and respond to lawful requests and communications from law enforcement and other government officials.
To carry out sales and business transactions in which information held by us is among the assets transferred or is otherwise relevant to the evaluation, negotiation, or completion of the transaction.
To protect our rights, privacy, safety, property and/or those of others.
To fulfill any other purpose for which you provide your Personal Information or as explained to you at the point of information collection.
Journey With Ant may also use the Personal Information we collect from and about you for the following commercial purposes:

To provide you with customized content or targeted offers.
To send you information, newsletters, and marketing/promotional material from us and, or on behalf of, our marketing partners and affiliates.
Additionally, if you use our Services to connect with third-party services, you authorize us to use your Personal Information on your behalf to interact with the third-party services.

Journey With Ant also may maintain or use deidentified information which cannot reasonably be linked to an identified or identifiable individual or a device linked to that individual. If Journey With Ant maintains or uses such deidentified information, it will take reasonable measures to ensure that the information cannot be associated with an individual and will not attempt to reidentify the data.‍

DISCLOSURE OF YOUR INFORMATION
We may disclose your Personal Information for legitimate business purposes to the following categories of third parties:

Our Service Providers. We disclose your Personal Information to third parties that provide services to us or to whom we outsource certain services, such as website/system/data hosting, management, and support and data analysis services (subject to binding contractual obligations and restrictions on the use of the information for any purpose other than carrying out the services that they are performing for us).
Our Business Partners. We disclose your Personal Information to other companies with whom we partner to provide services or other offerings to you and carry out other related activities. For example, we may disclose your Personal Information to a third party that co-sponsors a promotion.
Our Research Partners. We disclose your Personal Information to our research partners, including those that administer surveys or conduct research projects in partnership with us or on our behalf.
Our Analytics Partners. We disclose your Personal Information to our partners that assist us in performing analytics and help us measure the effectiveness of our Website’s content and our marketing and advertising efforts.
Our Marketing and Advertising Partners. We disclose your Personal Information to third parties for marketing and advertising purposes, including social media platforms, third-party advertising networks, and other parties that assist us in serving and optimizing our advertisements.
Competent Governmental, Regulatory, and Public Authorities. We disclose your Personal Information to government and law enforcement authorities, in each case to comply with legal or regulatory obligations or requests.
Relevant Third Parties as Part of a Corporate Transaction. In the event of a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with a bankruptcy or similar proceeding), we may disclose or transfer your Personal Information to certain third parties, such as the acquiring entity and its advisers.
Other Third Parties. We will disclose your Personal Information to other third parties at your direction or with your consent. Additionally, we will disclose your Personal Information as we believe necessary or appropriate to: (a) comply with applicable law; (b) enforce our terms and conditions; (c) protect our operations; (d) protect our rights, privacy, safety, or property, and/or those of you or others; and (e) allow us to pursue available remedies or limit damages that we may sustain.
We may disclose your Personal Information for other reasons that we will describe at the time of information collection or prior to disclosing your information.
Depending on whether you live within a particular U.S. state, some of the disclosures described above constitute “sales” or “targeted advertising” involving Personal Information under applicable law. Details on how to exercise your legal rights with respect to such “sales” or “targeted advertising” can be found in the “Your Legal Rights” section below.

Please note that we may de-identify or aggregate Personal Information so that it will no longer be considered “Personal Information” and disclose such information to other parties for purposes consistent with those described in this Privacy Policy.



YOUR CHOICES AND OPT-OUTS
We provide you with the ability to make certain choices about how we use your Personal Information. Additional details are below.

A. OPTING OUT OF CERTAIN COOKIES
When you visit the Website, you will be prompted to accept or personalize your cookie preferences and may limit all cookies other than those that are strictly necessary for Website functionality.

B. OPTING OUT OF ANALYTICS AND INTEREST-BASED ADVERTISING
You may be able to opt out of receiving interest-based advertisements using the browser opt-out tools and consumer choice mechanisms provided by interest-based self-regulatory groups by following the links below:

Network Advertising Alliance (NAI): https://optout.networkadvertising.org/?c=1
Digital Advertising Alliance (DAA): https://optout.aboutads.info/?c=2&lang=EN
European Interactive Digital Advertising Alliance (EDAA): https://youronlinechoices.eu/
You also may have the ability to control whether you see interest-based advertisements on your mobile device(s) in the following ways:

Your device operating system may provide mechanisms that allow you to opt in or opt out of the use of information about your use of mobile apps to deliver interest-based advertising to your mobile device. For more information, consult your device settings.
The DAA offers a tool for opting out of the collection of cross-app data on mobile devices for interest-based advertising. To exercise your choices with respect to participating companies, please download the AppChoices tool at www.aboutads.info/appchoices.
You will need to opt out separately on all of your browsers and devices, as each opt-out will apply only to the specific browser or device from which you opt out. If you delete or reset your cookies or mobile identifiers, change browsers, or use a different device, any opt-out cookie or tool may no longer work and you will have to opt out again.
Even if you choose to opt out of receiving interest-based advertising, you may still receive advertising, but the advertisements may be less relevant.
Some of our partners may provide you with additional choices with respect to interest-based advertising. For example, certain social media platforms allow you to control your advertising preferences directly through their services. Please review the privacy policies of the third-party services you use for more information.
If you reside in the United States, depending on your state residency, you may have additional choices with respect to our use and disclosure of information for interest-based advertising purposes. Details on how to exercise your legal rights can be found below.

C. UNSUBSCRIBING FROM OUR MARKETING AND PROMOTIONAL COMMUNICATIONS
From time to time, we may send you marketing and promotional communications and materials, including special offers from us. If you no longer wish to receive promotional and marketing emails from us, you may opt out of such communications at any time by following the opt-out instructions included in any promotional or marketing email you receive from us. Even if you opt out of receiving promotional and marketing emails from us, we may still send you administrative and transactional emails from which you cannot opt out.



YOUR LEGAL RIGHTS
Depending on your U.S. state of residence, under applicable law, you may have certain rights in relation to your Personal Information.



NEVADA RESIDENTS
Nevada law allows consumers to direct certain businesses not to sell their personally identifiable information to third parties who intend to license or sell that information. If you are a Nevada resident, you may submit such opt-out requests through our Data Subject Request Portal or by contacting us at privacy@fitnessconnection.com. We may require additional information from you to verify your identity and process your request. We will respond to your request within the timeframes required by applicable law.



TEXAS RESIDENTS
Texas law provides consumers certain rights regarding the collection, use, and disclosure of their personal information by certain businesses:

Right to be Informed. Confirm whether a business is processing the consumer’s personal information.
Right to Access. Access the personal information processed by a business.
Right to Rectification. Correct inaccuracies in the consumer’s personal information, taking into account the nature of the personal information and the purposes for which a business processes the consumer’s personal information.
Right to Erasure. Direct a business to delete personal information provided by or obtained about the consumer.
Right to Portability. If the personal information is available in a digital format, obtain a copy of the consumer’s personal information that the consumer previously provided to a business in a portable and, to the extent feasible, readily usable format that allows the consumer to transmit the personal information to another business without hindrance.‍
Right to Opt Out. Direct a business to not process the consumer’s personal information for purposes of (A) targeted advertising; (B) the sale of personal information; or (C) profiling in furtherance of a decision that produces a legal or similarly significant effect concerning the consumer.
If you are a Texas resident, you may submit a request to exercise your privacy rights, or an appeal of a denial of such a request, through our Data Subject Request Portal or by contacting us at privacy@fitnessconnection.com. We may require additional information from you to verify your identity and process your request or appeal. We will respond to your request or appeal within the timeframes required by applicable law. Please note that the foregoing rights do not apply to individuals acting in a commercial or employment context.

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